A cancer testing company’s telemedicine vendor, Grail Inc., mistakenly sent letters to 400 patients on Friday, suggesting they had cancer.
According to ReutersGallery, the company’s premier blood test for cancer diagnosis, is intended to detect more than 50 different cancers before symptoms appear.
“GRAIL has confirmed that the issue is in no way related to or caused by incorrect gallery laboratory test results,” the company, which is owned by San Diego-based biotechnology company Illumina Inc., said. Fox News Digital.
“The erroneous letter from PWNHealth was inadvertently triggered by its software configuration issue, which has now been disabled,” they added.
Grail claims that it contacted patients as soon as it became aware of the issue and that no patient health information was disclosed or compromised as a result.
Illumina is currently seeking regulatory orders in the US and EU that would require it to sell Grail after bypassing regulators to complete its acquisition of the cancer test maker.
According to the FTC, the $7.1 billion transaction will stifle innovation and competition in the US market for life-saving cancer tests.
The revolutionary GALLERY test will actually “increase availability, affordability and profitability in the $44 billion multi-cancer screening market,” according to Illumina, which made the claim in a press release in April.
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