SCORES is a grievance redressal system launched in June 2011
In September, SEBI came out with a circular on handling of complaints received through Scores platform for registered companies
Markets regulator Sebi on Friday extended the deadline till April 1, 2024 for registered firms to implement the framework for handling complaints received through the Scores platform and to monitor such complaints by designated firms.
The guidelines came into effect from December 4.
Designated organizations are required to apply for score authentication and/or application programming interface (API) integration with scores within a specified period.
“It has been decided to extend the effective date of implementation of the regulations to April 1, 2024,” the Securities and Exchange Board of India said in a circular.
In September, Sebi came out with a circular for registered companies to handle complaints received through the Scores platform and to monitor such complaints by designated companies.
Under the guidelines, all entities, including companies, that have received investor complaints through SCORE, must resolve such complaints within 21 calendar days of receipt.
SCORES is a grievance redressal system launched in June 2011
Investors can lodge their complaints online with Sebi against companies, intermediaries and market infrastructure organizations related to the securities market.
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